Why elderly people need quicker access to doctors
As we get older, health naturally becomes more complex. Elderly people often have ongoing conditions, take multiple medications, or experience sudden changes in their wellbeing. Whether it’s dizziness, chest discomfort, breathing issues, or a fall, waiting days for a GP appointment simply isn’t an option. Long hold times on the phone can be stressful, and for those with mobility challenges, getting to the surgery isn’t always easy.
This is where YesGP provides real reassurance. With a simple phone call, the Care Coordinator will take down your details and arrange for the most suitable doctor to call back — usually within two hours. Instead of waiting in a queue or worrying overnight, elderly patients and their families can speak directly to a doctor who understands their needs.
Support tailored for older adults
The benefit of YesGP is that you won’t just speak to the first doctor available. Because the Care Coordinator directs your call to the right specialist, you may be connected to a geriatrician or another doctor with experience in elderly care. If symptoms suggest it would help, a video consultation can also be arranged, so the doctor can assess the situation face-to-face without the patient leaving home.
For those living alone, this is particularly valuable. The reassurance of knowing a doctor is only a phone call away reduces anxiety and helps prevent unnecessary trips to hospital. For families with elderly parents or relatives, YesGP also provides peace of mind — they know their loved one has direct access to medical advice at any hour.
Why YesGP is a reliable plan for elderly people
Older adults often have unique healthcare needs, and the traditional GP system can be difficult to navigate. YesGP offers a simple, affordable, and dependable way to speak to a doctor quickly, whenever it’s needed.
Key benefits for elderly patients include:
- 24/7 access to doctors without long phone queues
- Call backs usually within two hours
- Care Coordinators direct patients to the right specialist
- Video consultations available where appropriate
- A single YesGP Plan covers the whole household, including carers
- Peace of mind for both patients and their families
YesGP ensures elderly people feel supported, connected, and cared for — without the stress of delays or the difficulty of travelling to appointments.
FAQs for older people
Yes. Many elderly people use YesGP to help manage long-term conditions or sudden health concerns.
Absolutely. One YesGP Plan covers everyone in the household, including elderly relatives living at home.
The service starts with a simple phone call. If a video consultation is needed, the Care Coordinator can talk you through the setup, or a family member can assist.
Most calls are returned within two hours, regardless of the time of day or night.
No. YesGP is designed to complement NHS care by providing faster access to medical advice when you need it.
Who uses YesGP?
We service many walks of life across the UK, but there are a few things that we see time and time again. Whether you’re a shift worker, or just work when clinics have their opening hours, perhaps you have kids, or you live far from your GP and don’t have great transport.
Here’s common themes that unite our biggest user groups.
